Blog Archives

How to NOT Be an Obnoxious Tourist

You’ve seen the headlines: “Woman Gets Gored by Bison,” “Man Falls Off Edge of Grand Canyon While Taking Selfie,” “Tourist Arrested for Defacing Local Treasure.” It seems that fairly consistently, there is some tourist or another doing something totally dumb. You may think you would never do something so bold as what you find in the headlines, but the little irresponsible things tourists do can also add up. I get it. You’ve paid a lot of money to get where you’re going and you’re just so excited! However, too often it seems that tourists leave their brains at home and it is giving us all a bad name.  After all, you’re a guest wherever you go. You heard me. You are a GUEST wherever you go. It truly is a privilege, not a right, to visit the amazing places around the world and it’s time we start acting that way. So, let’s talk about some common problems and solutions (that are really just a reminder to use your common sense) that are important for ALL tourists to be aware of.

Mama Moose with Twins – Grand Teton National Park 2020

The Problem: Petting or feeding the wildlife.

Don’t do it. Ever.  No really. It’s never okay to pet or feed the wildlife no matter where you are. Unfortunately, when you’ve left your brain home, the part of you that says, “But they’re fluffy and cute,” tends to win out. “Just one Cheeto won’t hurt this chipmunk.” “This bison seems nice.” “I’ve seen them do this on Shark Week.” Trust me, I know. No one likes a cute animal more than me. But they are wild and if they have a way to hurt you, they will use it and there’s no telling when.  Besides the obvious biting/goring issues, are you aware that many animals often carry diseases? For example, out here in the Western United States, rodents like Prairie Dogs or ground squirrels carry Bubonic Plague. You read that right. Bubonic Plague. You want to leave that nonsense alone. By feeding or petting them, you are putting them and yourself in danger. Giving them food habituates animals to humans. It messes with their natural diet and makes them dependent on humans so they can’t survive on their own. And petting them! That’s a sure-fire way to get trampled, gored or bitten. If I see one more headline about someone petting a bison and getting gored, so help me! I’m going to say it. If you pet an animal, or get too close and you get hurt, it’s 100% your fault.

Even when you’re being responsible in your wildlife viewing, there is always a risk and that risk should be respected.  For example, we were recently traveling in the Grand Teton National Park and wildlife viewing is one of the highlights there. We had come across a mama moose and her twin babies. The cutest! We and a group of people were watching from a safe and appropriate distance, when Mama Moose started getting agitated and moving towards us. If you’ve never encountered an angry moose, count yourself lucky. They are huge and mean when they want to be. Anyway, we were moving away as she got closer when all of a sudden, she started charging and ran right through where we had all been standing just moments before. Fortunately, most everyone was able to move out of the way because we noticed her agitation beforehand and were trying to keep our distance. However, there was one woman taking video that wasn’t as quick as she should have been to stay out of the way and she nearly got trampled. If she had, likely that Mama Moose would have had to be put down and those cute twin babies would have been orphaned and likely killed too. A lot of people don’t realize their actions often lead to an animal being euthanized because it’s no longer safe to have it around humans. It’s tragic for everyone involved, especially the animals.

The Solution: Leave wildlife alone.

Keep your distance and be aware of their behavior so you can get out of their way. Respect them for the incredible creatures they are and remember you are a GUEST in their natural habitat. You yield to them. You don’t pet them. You don’t feed them.  Like the Mama Moose we were watching, their behavior can change fast, and you are responsible to make sure there is enough distance between you and the animal to make sure you can get out of its way and everyone stays safe.

The Wedge Overlook – Little Grand Canyon, San Rafael Swell, UT 2020


The Problem: Tourists are Oblivious to their Surroundings.

Selfies are killing people. Okay, that may be a bit dramatic, but it’s also true in some instances and the point is, getting a picture is not worth risking your safety or ruining the experience of the people around you. You know what I mean. You’ve traveled somewhere great and have got the perfect shot lined up, only to have some oblivious tourist step into your shot to get a picture of their own. If this has never happened to you, you are likely the oblivious tourist ruining other people’s photos. Not only is it discourteous, it can also be dangerous. Often, amazing places we love to go have an inherent danger to them (i.e. the Grand Canyon is a collection of cliffs, the waterfall is slippery, the cobblestones are uneven, etc.). When you’re not aware of your surroundings, you can quite quickly become a headline yourself. Just because it’s a tourist attraction, doesn’t mean it’s been made completely safe, nor should it be. Often the beauty is in the natural rawness of a location.

The Solution: Slow down & be aware.

Be courteous and look around. Are you about to block someone’s shot? Can you wait ten seconds so you both can get a great picture? Are you standing on the edge of a cliff and need to take a few steps away before turning your back on it to take a selfie? In my opinion, there is almost always enough time and space for everyone to get those social media-worthy photos. Slow down.  Enjoy where you are.  See it through your own eyes instead of just through your camera. If you just take a minute to think, observe and be courteous, we can all do it safely and without making the other guests around us mad.

St. Peter’s Square – Rome, Italy 2017

The Problem: Not appreciating/degrading the local culture.

Have I mentioned yet that no matter where you travel, you are a GUEST there? So why would you think it’s okay to make demands in someone else’s “house” as it were? One of the best parts of traveling is learning about and experiencing different cultures. One of the most unfortunate things I’ve witnessed in my travels is someone getting angry at a local because they aren’t speaking the tourist’s language, or they in some way aren’t conforming to what the tourists thinks they deserve. News flash! You have no right to bully the locals (or anyone – let’s be real) because their culture is different than yours. Nothing gives tourists a worse name than irate, entitled jerks who think they’re better than everyone else. This also goes for recognizing important locations for what they are and not just as a tourist destination. For example, in Italy (and many European countries) they require that shoulders and knees are covered in order to enter their churches and cathedrals. St. Peter’s Basilica may just be a tourist destination to you, but it’s an important place of worship to many and should be respected as such.  It is your responsibility to adhere to their requests in a respectful manner. It is not for you to decide what is appropriate in someone else’s house. What is appropriate is to show respect for different cultures and the places that are important to them.

The Solution: Do your research about the local culture & customs before you travel.

Not only will this be helpful to you, but it’s kind of fun. There are so many interesting people and places to learn about. If you’re going where they speak another language, learn a few words in that language like: Hello, goodbye, please, thank you, where’s the bathroom, etc. You do not need to be fluent, but showing that you respect their language and are trying, often endears a level of goodwill among those you are visiting, and they are much more willing to try to accommodate you. If you need help, download a language app like Google Translate. It can certainly be a great tool in communicating what you need, or finding your way around, while still respecting the local language/culture. Also, research the places you’re going in advance and take note if there are special considerations you should be aware of (i.e. dress requirements, they only accept cash, tipping is offense, etc.). This can save you a lot of embarrassment & frustration in advance. Remember, your lack of personal education on a destination doesn’t give you the right to demand things from the locals. Be a respectful guest!

Ancient Rock Art with Graffiti – San Rafael Swell, Utah 2020

The Problem: Vandalism is vandalism is vandalism.

“But everyone is doing it!” Most people probably wouldn’t spray paint a wall when they’re traveling, but are you aware that scratching your name into the rocks, trees, bridges, benches or walls is just as bad? Even stacking rocks along a trail is vandalism if they aren’t being used as an official trail marker. Vandalism takes many forms and many tourists excuse their behavior because others have done it too. For example, here in the western United States, we are lucky enough to have beautiful Native American artwork from up to thousands of years ago both etched & painted onto rock faces. It’s a wonderful thing to see, but nothing ruins it like the words “S & A 4ever ” scratched into the rock right next to it. Well, but there’s also a “Wanda was here 2006” scratched right next to that, so it must be okay, right? WRONG!  Two wrongs don’t make it right, it just means there are multiple people who left their brains home and who are selfish enough to ruin culturally significant sites for their own pride. It is wrong and as a guest wherever you go, you are responsible to leave things better than you found them.

The Solution: If it’s not yours, don’t touch it.

Seriously. Is that painting in the museum yours? No? Don’t touch it. Is that rock art yours? No? Don’t touch it. Is that sculpture in the park yours? No? Don’t touch it.  Tourist-related vandalism is real and unfortunately, too prevalent. It may not seem like a big deal at the time, but if thousands and thousands of people do the same thing because they’ve seen others do it too, then we all have a big ugly problem. You wouldn’t vandalize the walls of a home you’d been graciously invited to, so don’t do it anywhere you travel either. As a guest, leave it better than you found it.

Remember, it’s your vacation, but it is NOT all about you. Quite the opposite in fact. It is about where and who you’re visiting. It is their chance to show off their corner of the world and it is our privilege to be invited in as a guest. But it is an invitation, not a right. Keep your brain with you, practice common courtesy, and enjoy immersing yourself in this joint experience with those around you & we may just be invited back.

Why Use a Travel Agent?

Eiffel Tower, Paris – 2018

Often when people ask what we do and we say, “We own a travel agency,” it is not uncommon for the next words out of their mouth to be, “Do people still use travel agents?” The answer is, “Yes! Or at least the people who want to save time, money, hassle & have a great experience do.”  The truth is, travel is more accessible, and therefore more complicated, than ever.  Travel agents are your own personalized search engine who can give you the best & most relevant information to make your dream vacation a reality. Still not convinced to allow someone else to shoulder the stress of planning your vacation? Read on!  Here are our top five reasons you should use a travel agent.

Borgund Stave Church, Norway – 2016

There is no substitute for a human with experience.

Imagine traveling to a new place. You’re not familiar with the culture, the food, or how transportation works. Or maybe you’re been to that place, but it’s been a few years and you’re not sure what changes you’ll have to navigate. Wouldn’t it be nice to talk to someone who has “been there & done that?” That is what your travel agent is for!

In order to sell products, agents often have to go through significant training & most often, they also have the personal experience of traveling to those locations to back that training up. For example, at Woodbrey Family Travel, we specialize in planning Disney vacations (though we can and do book ANYTHING). But did you know that five out of six of our agents are either former or current Disney cast members? We have lived near & worked in the parks & you better believe we all make multiple trips each year.  We make it our mission to stay up-to-date on what is happening so we can give you the BEST information possible.

Unlike the internet, travel agents care about the type of experience you have and are invested in your vacation. We WANT you to feel confident in your choices & to reduce the chance of unwanted surprises. We become your ONE point of contact & are happy to take care of any requests or adjustments you need to make.  We will help you work through what you actually want & need while accurately rating hotels & experiences.  We will give you the facts & information that is relevant.  In a world where time is short & stress is high, let a travel agent save you both!

Our Services are FREE!

At this point maybe you’re thinking, “Okay, I can see the value of using an actual human.  But what is that expertise going to cost me?”  When you use Woodbrey Family Travel, the answer is NOTHING.  No really, there’s no catch.  The answer is NOTHING. So how and why?

The answer is simple. Our partners (Disney, Universal, Expedia, all major cruise lines, etc.) take care of us, so we can take care of you. It is a well-established fact within the travel industry that customers have a better experience when they work with a travel agent & they are more likely to return because they have a positive experience.  Our partners believe in this so much, they are willing to cut into their own profits to pay us at no extra cost to you. Because they are willing to do that, we accept that as sufficient payment & do not charge you for our services. If you get all the benefits of working with an actual human & it doesn’t cost you anything, what are you waiting for?

Opening of Star Wars Galaxy’s Edge, Walt Disney World, FL – 2019

We aren’t just trained, we’re “Authorized” too!

As previously mentioned, in order to sell various products, agents often go through training designed by our partners to help us become familiar with what they offer (plus, we travel A LOT).  Once we complete these trainings, we are then “authorized” to sell the product on behalf of that organization (i.e. Disney, Universal, all major cruise lines, etc.).

However, sometimes an organization has even higher and more elite credentials. For example, the IATA & CLIA programs are industry certifications that have to be earned by an agency & renewed every year.  Woodbrey Family Travel has its CLIA certification & we will continue to stay up-to-date on industry requirements to keep that credential. 

Additionally, Disney also has a higher tier of agencies that only a few earn. Almost any travel agent can sell the product, but only a select few agencies are known as being “Earmarked” with Disney.  Woodbrey Family Travel is one of those agencies and we are proud to be able to say we are officially “Authorized Disney Vacation Planners.”  Why does that matter to you?  If one of the world’s most successful & admired companies designates another company to represent them to their guests, it’s for a reason.  Where Disney doesn’t have the ability to remember you as an individual, we do!  Where they will not provide you with a personalized itinerary to navigate the parks, we will!  We have the time to pay attention to you & we’re good enough at it, Disney has given us their stamp of approval. 

From a monetary standpoint as well, the organizations we are partnered with send us daily updates on their products & promotions so we can get you the best deals out there.  If you book through us & later on a promotion that is relevant to you comes up, we will know about it & can make the necessary changes to your reservation to save you money!  When you book online, it is very rare that you’ll be made aware of new promotions & will be able to change it.  Most of the time, whatever you pay, sticks.  With a travel agent, you can be confident we will do our best to take care of you.

Avoid Costly Scams

Have you received a questionable email or text lately? Maybe a strange pop-up opened when you went to a certain website.  In this day and age, sometimes it seems like there are more scams out there than legitimate enterprises.  Unfortunately, the travel industry is not immune. In an effort to save a few bucks, many travelers will try to find the cheapest options out there.  They will scour the internet looking for any sort of deal, and often, they don’t do adequate research on the companies they are using.  We have seen situations where sometimes the organizations offering tickets or hotels for super cheap will take your money & not deliver the products, or maybe you show up to the hotel & instead of the four-star resort with the spectacular pictures you saw on their site, it’s a two-star motel and now you’re stuck.  Even the legitimate sites that offer “discounts” often don’t give you the full price upfront. 

For example, I had a guest who was buying Disney World tickets for her family.  She said my price (which came directly from Disney) was $500 more than what she could get online with a third-party seller.  I cautioned her to make sure the tickets were the right type (child vs. adult tickets) and that taxes were included.  Turns out, even though she has four “kids,” some of them were over the age of 10, and are thus, considered “adults” when it comes to park tickets. The third-party website was trying to sell her child tickets instead of the necessary adult tickets and sure enough, the taxes were not included.  Can you imagine the hassle she would have experienced if she got to the parks & at the gate they said, “I’m sorry, this is a child ticket and your teenager is obviously not a child?” Because she bought through a third-party “discount” seller, now she’s out the money for the ticket she bought from them, plus the price of a new appropriate adult ticket at the gate. 

There are MANY third-party sellers out there who will buy tickets/hotel rooms in bulk & sell them for “cheaper” than what you can get through the company or their authorized travel agents directly.  BEWARE of these providers.  The best deal you will find will be through the organization you’re visiting directly.  You can feel confident when you use an authorized travel agent that you will get what you pay for with no hidden fees or questionable products.  How much is peace of mind worth?  Remember cost & value are NOT the same thing. I can guarantee the value you receive from a travel agent will be greater than the few dollars you save buying through questionable websites.

Pisa, Italy – 2017

You will be supporting a small business.

In a world where the “little guy” often gets lost in the shuffle, it’s more important than ever to frequent small businesses.  When you use a travel agent, you not only get the vacation of your dreams with less stress, you are also supporting the livelihood of individuals you personally know.  We work hard for no guarantee of your business, we will find the right answers to your questions, and we add value that can’t be quantified. We will appreciate your business in a way a faceless search engine cannot & we would love the opportunity to prove it to you!  Please think small & use a travel agent the next time you’re booking a trip!

Well, there you have it! Our top five reasons to use a travel agent.  We hope you can see the value we provide & will seriously consider using us for your next vacation. To request a quote with Woodbrey Family Travel, visit our website: http://woodbreyfamilytravel.com/getaquote.php. We look forward to working with you!